1. Our services

We provide Google Ads management services, including campaign strategy, setup, optimisation and reporting. The specific scope is defined in the package you select and any written agreement between us. Advertising spend paid to Google is separate from and additional to our management fees, and is billed by Google directly to you.

2. Quotations & fees

Prices shown on this website are indicative starting points and may change. A formal quotation will be provided based on your requirements. Management fees are billed monthly in advance unless otherwise agreed. We may require a minimum engagement period as stated in your quotation.

3. No guarantee of results

While we apply industry best practices, we do not and cannot guarantee specific results, rankings, conversion volumes or return on ad spend. Advertising performance depends on many factors outside our control, including your market, budget, website, offer and the policies of Google.

4. Your responsibilities

You agree to provide accurate information and timely access to the accounts, assets and approvals we need. You are responsible for the content and legality of what you advertise, for funding your own ad spend, and for complying with Google’s advertising policies and applicable Malaysian law.

5. Intellectual property

All content on this website is owned by us or our licensors and may not be copied or reused without permission. Campaign assets we create for you are licensed to you for use in your campaigns; pre-existing tools, templates and know-how remain ours.

6. Limitation of liability

To the maximum extent permitted by law, our total liability arising from our services is limited to the management fees you paid us in the preceding three (3) months. We are not liable for indirect or consequential losses, lost profits, or for changes made by advertising platforms.

7. Cancellation & termination

Either party may end an ongoing engagement with written notice as set out in your agreement. Fees for the current billing period are non-refundable once work has commenced. We may suspend services for non-payment or breach of these terms.

8. Governing law

These terms are governed by the laws of Malaysia, and any disputes are subject to the exclusive jurisdiction of the Malaysian courts.

9. Changes to these terms

We may update these terms from time to time. The latest version will always be published on this page with its updated date.

10. Contact

Questions about these terms? Reach us via WhatsApp or the Ask for a Quotation page.